Orders for nbn™ HFC connections were suspended on 1 February 2021 due to a global chip shortage affecting availability of their network termination devices (NTDs).
They were to resume connections in May/June, however they encountered issues with a rollout of a new work dispatch system and had to again postpone connections.
nbn™ has advised that HFC connection orders will resume from 26 July 2021. They will be adopting a progressive release approach and will be making installations available starting with premises that have the oldest disconnection date.
If you have any questions, please contact your account manager for assistance.